Refund & Return Policy

VeroVibe Return Policy

We want you to love your purchase. If you’re not 100% satisfied, you can return eligible items within 30 days of delivery for a refund or exchange.

Return Conditions:

• Items must be unused, in original packaging, and in the same condition you received them.

• Some products (like final sale or personalized items) are not eligible for return.

How to Initiate a Return:
Please contact us first at 📧 support@verovibe.online with your order number and reason for return. We’ll guide you through the process and provide any necessary return shipping instructions.

Refunds:
Once we receive and inspect your returned item, we’ll process your refund to the original payment method within 7 business days. Shipping costs are non-refundable.

Exchanges:
If you want to exchange an item, contact us at the same support email to arrange it.

Lost or Damaged Returns:
We are not responsible for returns lost or damaged in transit. For your protection, consider using a trackable shipping service.